CarpetTech is Sydney’s premier carpet cleaning company that is tried, tested and trusted in homes throughout Sydney. We take pride in our 100% customer satisfaction guarantee, so you know that you will be happy with our service, without a doubt!
Our work is based on the following principles:
We understand that there are a lot of grey areas and misinformation in the industry, which is why we try to simplify the methods that we use to our clients. We will always be upfront and honest with you, even if it is to our financial detriment. Our main aim is to leave a residence with a satisfied customer, which we believe will benefit us in the long term.
We aim to exceed expectations with our customer service and punctuality. All our employees are owner-operators who rely on positive feedback in order to excel professionally and financially. This ensures that it is in their best interests to provide only the best service to you.
We aim to use the latest technology in order to achieve maximal results. Our methods are a little different to regular carpet cleaners. We do not just steam-clean, as stains reappear very quickly with steam cleaning alone. We first use a scrubbing rotatory machine (encapsulation) that works like “tiny sponges”, the deep-cleaning compound crystals dissolve and absorb dirt prior to its removal from the carpet. We then complete the job with steam cleaning and hot water extraction. Our method is the most thorough and effective that there is! On top of this, we work closely with a chemist who advises us on the best and greenest chemicals to use on carpets and upholstery.
We try to be as transparent as we can so the customer is never confused about any aspect of the project. This is achieved through clear communication and thorough explanation of the process which is going to be undertaken. Our quotes are fixed which means that it is guaranteed to not change – no hidden fees or charges regardless of size or condition.
- Eco-friendly cleaning – no nasty chemicals, safe for children and pets
- Fixed quotes over the phone/via email that are guaranteed to not change on the day
- 100% customer satisfaction guarantee from start to finish
- No sub-contractors – all our technicians are our own. They are all experienced, qualified and trained to our incredibly high standards
- 24/7 customer service
We care about the environment and we care about our customers. This is why we only use products that are safe for all inhabitants of a residence including children and furry friends. We also liaise closely with our suppliers to minimise the harm on the environment through effective recycling programs. By maintaining our ‘green policy’ your family can breathe easier and enjoy a safer environment.
All our go to products which we use 95% of the time, are safe for the environment. Rest assured though, we still carry industrial-grade cleaning products, for those extra tough assignments!